Burnside Volunteer Coordinator

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I understand and acknowledge that Portland Rescue Mission (PRM) is a religious organization that utilizes religious criteria in employment decisions in accordance with applicable law.

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Statement of Faith
We Believe:
• In the Bible, the Word of God – inspired, inerrant, and authoritative.
• In one God who exists eternally in three persons; Father, Son and Holy Spirit.
• In the Deity of our Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His substitutionary and atoning death through His shed blood, in His bodily resurrection, in His ascension to the right hand of the Father and in His future personal return to rule in power and glory.
• In the inborn sinfulness of all humanity and our resulting alienation from God, and the absolute necessity of redemption through faith in Christ’s atoning death and regeneration by the Holy Spirit for salvation.
• In the complete forgiveness and eternal salvation of the true believer.
• In the empowering ministry of the Holy Spirit, who lives in Christians, thereby enabling each to live a godly life.
• In the bodily resurrection and eternal conscious existence of both the saved and the lost – the saved in eternal life and the lost in everlasting punishment.
• In the spiritual unity of believers in our Lord Jesus Christ.

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Portland Rescue Mission

Reports To: Guest Care Manager

Department: Outreach

Location: Burnside Shelter

Employment Status: Full Time, Regular, Non-Exempt

Typical Hours Required: Monday - Friday, 8 AM - 3:30 PM / Evenings Occasionally for Events and New Groups

Pay Rate: Hourly rate depending on experience


General Description of Work

As support of our guest ministry, this role is responsible for supporting volunteers who serve at our Burnside shelter, as well as supporting the few residents who serve vocationally from our New Life recovery program here on site.   This role also supports outreach operations in regard to maintaining policy and procedure workbooks, meeting notes, and information regarding ministry at Burnside.   This role has a pivotal responsibility of communication to, and support of, the many outreach volunteers.

Essential Functions:

Volunteer Support

  • Maintains consistent and supportive schedules for the Guest Relations Office, Breakfast, and Dinner Service
  • Coordinates with Volunteer Ministries the volunteer needs and shifts required
  • Provides training opportunities for volunteers and groups in their role
  • Maintains communication and support for volunteers and informs them of their shifts and opportunities for service
  • Supports large volunteer events and trainings as needed
  • Provides tours to prospective volunteer groups and ministry partners
  • Collaborates with the New Life Vocational team to support and encourage residents in their service on site at Burnside

Outreach Support

  • Provides meeting notes and informational emails to volunteers and outreach staff
  • Assists in the organization and policy requirements of the guest relations office and outreach ministry
  • Provides and supports staff coverage during daytime service hours
  • Supports Ministry needs in the Guest Care Environment, which entails maintaining a clean and clear lobby environment, as well as supporting our restroom and hygiene ministries

Knowledge, Skills, and Abilities

  • Self starter
  • Ability to Navigate Web Based Software
  • Well-developed eye for detail
  • Experience in Microsoft Windows software
  • Ability to multi-task
  • Ability to de-escalate intense behavior
  • Knowledge of the Homeless community
  • Administrative strengths
  • Excellent telephone and communication skills
  • Prompt and thorough in job performance
  • Creative and logical problem solving
  • Demonstrated ability to be a team player

Personal Attributes & Values

  • A personal relationship with Jesus Christ as Savior and a testimony of continued growth in faith
  • Spiritual maturity as defined by traditional Biblical Standards
  • Adheres to Portland Rescue Mission's Statement of Faith and Code of Ethics
  • Desire to serve God in the ministry to hurting men, women and children
  • A pleasant, gentle, grace filled manner toward others
  • Possess and demonstrates excellent integrity
  • Composed and professional
  • Strong team player
  • Ability to effectively handle multiple tasks as assigned
  • Ability to lift at least 50 lbs. unassisted

Other Duties as Assigned

In this and any position with Portland Rescue Mission, it is impossible to predict the many requests and assignments that can and will be made on an employee. Flexibility and a cooperative spirit are crucial characteristics of the person who holds this important position and for the successful operation of Portland Rescue Mission services.

Equipment Used

  • Telephone, fax and voice mail
  • Computer
  • Copier and related office equipment

Mission Statement

We share the Word of God and demonstrate the love of Christ to transform the lives of people experiencing homelessness or addiction.

Location: Portland, OR
Apply for this Position
Apply at: https://portlandrescuemission.hiringthing.com/job/60077/burnside-volunteer-coordinator