Men's Ministry - Weekend Guest Care Team Support

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I understand and acknowledge that Portland Rescue Mission (PRM) is a religious organization that utilizes religious criteria in employment decisions in accordance with applicable law.

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• In the Bible, the Word of God – inspired, inerrant, and authoritative.
• In one God who exists eternally in three persons; Father, Son and Holy Spirit.
• In the Deity of our Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His substitutionary and atoning death through His shed blood, in His bodily resurrection, in His ascension to the right hand of the Father and in His future personal return to rule in power and glory.
• In the inborn sinfulness of all humanity and our resulting alienation from God, and the absolute necessity of redemption through faith in Christ’s atoning death and regeneration by the Holy Spirit for salvation.
• In the complete forgiveness and eternal salvation of the true believer.
• In the empowering ministry of the Holy Spirit, who lives in Christians, thereby enabling each to live a godly life.
• In the bodily resurrection and eternal conscious existence of both the saved and the lost – the saved in eternal life and the lost in everlasting punishment.
• In the spiritual unity of believers in our Lord Jesus Christ.

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Portland Rescue Mission

Department: Outreach

Work Location: Burnside Shelter

Reports to: Guest Care Manager

Employment Status: Part Time, Non-exempt

Effective Date: September 2017

Typical Hours Required: Saturday/Sunday 6 AM - 6:30 PM

Pay Rate: $14 per hour

General Description of Work

The Guest Care team serves the needs of our community in dynamic homeless ministry on the weekends here at our Burnside Shelter. This position supports and leads the men in program here as we provide meals, shelter, and lifesaving resources for the men and women who come in our doors.

This position provides valuable training and experience in ministry to individuals experiencing homelessness and offers growth into our advocacy and guest care advancement opportunities.

Arriving in the morning, this position starts with oversight of our breakfast service, guest relations office availability, and through our lunch and afternoon guest care center offerings, it concludes with beginning our dinner meal and transitioning to the night ministry team as they arrive to relieve you.

A vibrant and fulfilling ministry opportunity awaits anyone who desires to enter in to this position of service to our vulnerable guests.

Essential Functions

  • Supports the operation of the Burnside Shelter, leading our men in the connect program, overseeing our three meals on the weekends.
  • Minister to, build relationships with, and attempt to meet the needs of our guests as the enter the mission and utilize our services.
  • Maintain a safe and healing environment for the residents, guests and staff through the current practices of ministry as defined in the Outreach Best Practices Manual.
  • Provide relational referrals, answering questions, or solely having quality conversations with individuals in the building, and over the phone.
  • Receive incoming donations.
  • Support Mission operations as needed with regards guest care needs, and in regard to a quality experience around resources and restroom/hygiene services.

Knowledge, Skills, and Abilities

  • Ability to maintain calm in tense/possibly violent situations
  • Knowledge of and experience in sharing relationally your relationship with Jesus Christ
  • Experience in Microsoft Windows software
  • Self-starter
  • Prompt and thorough in job performance
  • Creative and logical problem solving
  • Demonstrated ability to be a team player

Personal Attributes & Values

  • A personal relationship with Jesus Christ as Savior and a testimony of continued growth in faith
  • Spiritual maturity as defined by traditional Biblical Standards
  • Adheres to Portland Rescue Mission’s Statement of Faith and Code of Ethics
  • Desire to serve God in the ministry to hurting men, women and children
  • A pleasant, gentle, grace filled manner toward others
  • Possess and demonstrates excellent integrity
  • Composed and professional
  • Ability to effectively handle multiple tasks as assigned
  • Ability to lift at least 50 lbs. unassisted

Equipment Used

  • Telephone, fax and voice mail
  • Computer
  • Copier and related office equipment
  • CCTV Camera Systems
  • Industrial Laundry Equipment

Other Duties as Assigned

In this and any position with Portland Rescue Mission, it is impossible to predict the many requests and assignments that can and will be made on an employee. Flexibility and a cooperative spirit are crucial characteristics of the person who holds this important position and for the successful operation of Portland Rescue Mission services.

Mission Statement

We share the Word of God and demonstrate the love of Christ to transform the lives of people experiencing homelessness or addiction.

Location: Portland, OR
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